Master the Scrum framework with the CSM program and acquire essential skills to excel as a ScrumMaster with the Advanced CSM program.
The ultimate ScrumMaster program contains two modules both ending with internationally recognized certifications – Certified ScrumMaster (CSM) and Advanced Certified ScrumMaster (A-CSM).
If you’re ready to grow more agile and interested in becoming an expert in Scrum, The Ultimate ScrumMaster® program (CSM® + A-CSM®) is designed for you. You’ll learn the Scrum framework and gain a full understanding of team accountabilities, events, and artifacts as well as how to guide your team to apply Scrum.
Considered the gold standard of certification, the Scrum Alliance CSM + A-CSM course is an interactive and engaging learning experience. Taught by our passionate trainers with rich hands-on experience from the coaching trenches, our class is an excellent learning opportunity to help students start and boost their learning journey towards Agile and Scrum.
Whether you want to serve as a ScrumMaster, are adopting Scrum, or just need the tools to be more agile, our The Ultimate ScrumMaster® program is the right place to start. You’ll gain a solid understanding of Scrum and learn practical ways to apply it to your team and throughout your organization.
Our workshops give you hands-on skills that you can immediately apply in the real world and expand your career opportunities. Once you complete the course, you will have everything you need and more, to take and pass the CSM exam.
Scrum is applicable across industries and potentially cross-functional teams, so in addition to product development professionals, marketers, data scientists, HR representatives, and other professionals looking for a better way to solve complex problems are encouraged to attend.
The training will be beneficial to:
- ScrumMasters or ScrumMaster candidates
- Developers, testers, analysts, designers, and all members of product development teams
- Managers, and support staff who want to understand Scrum framework and ScrumMaster role through an in-depth hands-on workshop
- Anybody who wants to build an in-depth introduction to Agile and Scrum.
MODULE 1 – Certified ScrumMaster (CSM) 14.10 – 15.10.2025
Course Content
- What exactly is Agile?
- Agile value. principles and mindset
- Relationship between Agile and Scrum
- Product Backlog
- Product goal
- Product backlog and its characteristics
- Product backlog item (PBI) and its characteristics
- User Story concept and writing exercises
- Product Backlog refinement: a powerful vehicle for interactive and incremental development
- Scrum Framework Overview
- Three accountabilities in Scrum
- Great anatomy of great ScrumMaster, Product Owner and Scrum Team
- Scrum events in a nutshell
- Everything in a Sprint
- Sprint Planning: set the goal for the sprint
- Sprint backlog and its characteristics
- Sprint goal
- Daily Scrum to inspect and adapt
- The Sprint Review: valuable feedback and collaboration with stakeholders
- Sprint Retrospective for continuous improvements
- Different scenarios during the sprint
- Increment and its characteristics
- Experience Scrum framework
- Using Scrum framework to build our in-class product
- Agile estimation and release planning
- Working with multiple teams
- ScrumMaster’s competence
- Services to Product Owner, Development Team and Organization
- Introduction to Agile facilitation and Agile coaching
- Next steps to be a great ScrumMaster
What are the benefits of a Certified ScrumMaster® (CSM) certification?
By earning a Certified ScrumMaster® certification you:
- Expand your career opportunities by staying relevant and marketable across all industry sectors by adopting Agile practices
- Demonstrate to employers and peers your attainment of core Scrum knowledge
- Learn the foundation of Scrum and the scope of the Certified ScrumMaster’s role from the best minds in Scrum
- Engage with a community of recognized Scrum experts who are committed to continuous improvement
As a CSM, you will be able to excel at work as a ScrumMaster or a Scrum team member. Through the certification workshop, you will gain an in-depth understanding of the Scrum framework, including roles, activities, and artifacts, and experience Scrum framework during the workshop.
With your CSM certification, you will also have access to a 2-year membership with Scrum Alliance. Through this membership, you can join local user groups, and online social networks, gain access to deep discounts on gatherings, and additional member-only resources. In addition, CSMs can use a specially designed logo to highlight their credentials.
About the exam
Upon completion of the CSM workshop, you can take the online exam at any time at any location convenient to you, as long as there is a good internet connection. Once you start the exam, you have 60 minutes to complete 50 questions which are multiple choice questions. You will know the result immediately, and you need to have more than 37 questions answered correctly.
If for any reason you didn’t pass the exam, you are most invited to reach out to us to schedule an individual session or a re-take of the CSM workshop, free of charge. However, we have not had students who need to use this option yet. But it is always an option available if needed. There are two free attempts with the CSM workshop you take with us.
MODULE 2 – Advanced Certified ScrumMaster (A-CSM) 20.10 and 21.10.2025
Course Content
Coaching Concepts
- Coaching stances
- Key coaching skills and their application
- Tactics of coaching at the individual, Scrum Team and organization level
- Agile coaching
- Agile Facilitation
- Divergent and Convergent Thinking
- Facilitation techniques to navigate through the Groan Zone and Divergent and Convergent phases
- Decision making
- A deeper dive into Lean, Agile, Scrum and Kanban
- Flow efficiency
- Further enhancement of Scrum
- Kanban in a nutshell for organization improvement
- Services to developers
- Self-Organization and Team Dynamics
- Key attributes of effective teams
- Coaching for high-performing teams
- Agile engineering practices
- Services to Product Owner
- The services around Product Vision and Strategy
- The mindset and tools for a fantastic product
- Tools to bring customer needs into Product Backlog
- Product Backlog Refinement tactics
- The collaboration and its enhancement with the Development Team
- Services to Organization
- Impediment Removal and its tactics & strategies
- Leadership team coaching
- Agile scaling approaches and principles
- Introducing new ideas
- Tactics for organizational improvements
- Personal Development
- Coaching practices for personal growth actions
- Pivotal conversation
- The art of giving feedback
- How to work with conflicts
- ScrumMaster as Servant Leader
What are the benefits of an Advanced Certified ScrumMaster® certification?
By earning an Advanced Certified ScrumMaster® certification you:
- Build on your foundational knowledge with enhanced implementation skills.
- Distinguish yourself in the global marketplace.
- Stand out in your industry as an advanced member of the globally recognized Scrum Alliance community.
- Show advanced value to your employer (or potential employer) as a highly trained Agile professional.
Assessment method:
The achievement of learning outcomes is assessed on the basis of feedback-based practical exercises carried out during the training.
Graduation criteria:
A graduate of the training receives a certificate if he performs all the practical exercises given during the training. Participants who have not achieved the learning outcomes will be issued a certificate of participation in the training upon request.
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