AI tehisaru igapäevatöös — praktiline koolitus oma konkurentsieelise tõstmiseks tööturul

Koolituse eesmärk: Koolituse tulemusena omandab osaleja oskused kasutada turvaliselt ja tulemuslikult generatiivseid tehisintellekti tööriistu (Microsoft 365 Copilot, Google Gemini, NotebookLM, Google AI Studio, Make.com) oma igapäevatöös. Samuti luua standardiseeritud tööprotsesse (SOP-e), AI-agente, no-code automatsioone ning teisi lihtsaid rakendusi, mis tõstavad produktiivsust ja tööturuvalmidust.

Sihtrühm ja eelteadmised: Koolitus on suunatud tööotsijatele ja töötajatele, kes soovivad tõsta oma tööturuvalmidust digiajastul. Osalemiseks on vaja arvutit, interneti kasutamise baaskasutuskogemust, oskust töötada e-kirjade, dokumentide ja veebirakendustega. Eelnevat programmeerimis- ega AI-kogemust ei eeldata. Koolitus alustab nullist, kuid liigub kiiresti edasi, nii et ka varasema kogemusega osaleja saab koolitusest kasu.

Õppevahendid: Osaleja kasutab oma isiklikku või korraldaja poolt pakutavat arvutit internetiühendusega. Veebiosalejatel soovituslik teine ekraan või seade paralleelseks tööks.

Koolitusettevõte tagab kõigile osalejatele koolitusperioodiks Microsoft 365 Copiloti testkontod koos litsentsidega (sisalduvad koolituse maksumuses).

Google (Gemini, NotebookLM, Google Labs, Google AI Studio) ja Make.com kontod on kättesaadavad tasuta. Koolitaja jagab kõiki harjutuste näidismaterjale (näidisdokumendid, CSV-andmestikud, koosoleku salvestused, NotebookLM-i allikad) jagatud keskkonna kaudu.

Programm:
Päev 1 — AI alused, turvalisus ja promptimine (8 ak.t.)

  • Generatiivse AI põhimõtted (suur keelemudel, hallutsinatsioonid, piirangud);
  • peamiste tehisintellekti tööriistade ülevaade (ChatGPT, Claude, Gemini, Copilot);
  • andmeklassifikatsioon kolmes kategoorias;
  • EU AI Act ja GDPR tavakasutaja vaates;
  • user vs system prompt;
  • päringu 5-osaline raamistik (roll, ülesanne, kontekst, väljundi vorm, piirangud);
  • iteratsiooni võtted.
  • Praktika: esimesed päringud ja nende iteratiivne täiustamine reaalsel tööülesandel.

Päev 2 — SOP-id ja tööprotsesside vajaduste kaardistamine (8 ak.t.)

  • Mis on SOP (Standard Operating Procedure – protsessi samm-sammulised juhised) ja miks AI-töös oluline;
  • SOP-i struktuur (nimetus, eesmärk, sisendid, sammud, väljund, kvaliteedikontroll, ajakulu enne/pärast);
  • oma tööpäeva kaardistamine;
  • AI-rakendamise võimaluse tuvastamine;
  • AI tegevusplaani koostamine.
  • Praktika: SOP-ide koostamine oma tööprotsesside kohta.

Päev 3 — Microsoft 365 Copilot: kommunikatsioon, koosolekud ja esitlused (8 ak.t.)

  • Copilot Chat ja selle ülevaade;
  • viitamine failidele ja inimestele;
  • Copilot Wordis (genereerimine, ümberkirjutamine, kokkuvõtmine, tõlkimine);
  • Copilot Outlookis (mustandid, kokkuvõtted, ülevaated);
  • Copilot Teamsis (koosoleku kokkuvõtted, tegevuspunktid, järeltöötlus);
  • Copilot PowerPointis (esitluse genereerimine, ümberkujundamine).
  • Praktika: vastavad harjutused igas rakenduses + 2 uut SOP-i.

Päev 4 — Microsoft 365 Copilot: andmed ja kohandatud agendid (8 ak.t.)

  • Copilot Excelis (loomulikus keeles andmeanalüüs, valemite genereerimine, trendid, diagrammid); keerukamad analüüsitüübid;
  • päring vs kohandatud agent;
  • Copilot Chat agendi komponendid (juhised, teadmistebaas, testküsimused);
  • agendi testimise metoodika (positiivsed/negatiivsed/äärejuhtumid);
  • hallutsinatsioonide vähendamine.
  • Praktika: vähemalt ühe toimiva kohandatud agendi loomine oma korduva tööülesande jaoks.

Päev 5 — Google Gemini ökosüsteem (8 ak.t.)

  • Tasuta vs tasuline Gemini;
  • Gemini sisuloomes ja kommunikatsioonis;
  • Gemini andmeanalüüsis (CSV üleslaadimine, trendide leidmine); Gems (kohandatud assistendid) — loomine, testimine, iteratsioon;
  • Deep Research funktsioon põhjalikuks uuringuks;
  • Copilot vs Gemini võrdlus.
  • Praktika: ühe toimiva Gemi loomine + Deep Research raport oma tööteemal.

Päev 6 — NotebookLM ja Google Labs (8 ak.t.)

  • NotebookLM allikapõhine töö (erinevus tavalisest AI-st, hallutsinatsioonide vähendamine);
  • Audio Overview, mõistekaardid, FAQ;
  • mitme allika ristviitamine allikate vahel;
  • Google Labs tööriistad, Veo (AI-video);
  • turvalisus ja autoriõigus AI-loomingus.
  • Praktika: pika dokumendi analüüs NotebookLM-iga + visuaali ja video genereerimine.

Päev 7 — Vaibkoodimine: alused ja esimene rakendus (8 ak.t.)

  • Mis on vaibkoodimine ja millal see sobib;
  • Google AI Studio keskkond;
  • ärivajaduse defineerimine (kasutaja, probleem, MVP, andmed);
  • kuidas kirjeldada AI-le, mida ehitada;
  • iteratsiooni võtmed rakendusearenduses.
  • Praktika: toimiva MVP-rakenduse ehitamine oma ärivajaduse jaoks.

Päev 8 — Vaibkoodimine: laiendamine, integratsioonid ja publitseerimine (8 ak.t.)

  • Andmete salvestamine rakenduses;
  • kasutajahaldus lihtsas keeles;
  • AI-funktsioonide lisamine rakendusse (klassifitseerimine, genereerimine);
  • disain ja kasutajakogemus;
  • publitseerimine (Google AI Studio, alternatiivid); turvalisuse kontroll enne avaldamist.
  • Praktika: oma rakenduse laiendamine ja publitseerimine testlingina.

Päev 9 — Automatiseerimine Make.com-is (8 ak.t.)

  • Automatiseerimise põhimõisted (päästik, tegevus, tingimus, ühendus);
  • Make.com liides ja moodulid; esimene stsenaarium (näiteks: e-kiri → Google Sheets);
  • integratsioonid (API, webhook, Google Sheets, e-kiri);
  • ruuterid, filtrid ja veahaldus;
  • AI-moodulite integreerimine (OpenAI, Anthropic, Google AI) — nii saab stsenaarium teha otsuseid.
  • Praktika: töötav AI-mooduliga stsenaarium, mis ühendab vähemalt kaks rakendust.

Päev 10 — Süntees, terviklahendus ja AI tegevusplaan (8 ak.t.)

  • SOP-ide lõplik viimistlemine (vähemalt 5 SOP-i osaleja kohta);
  • isikliku AI tegevusplaani koostamine nelja ajakihina (kohe / lähinädalad / 3–6 kuud / pikaajaline); ärikasu ja ajasäästu sõnastamine;
  • terviklahenduse esitlemine (rakendus, automatsioon või SOP-pakett);
  • pärast-koolituse plaan (ressursid, järjepidev õppimine).

Õppemeetodid: Õppetöös saab osaleda klassiruumi tulles või liitudes koolitusega läbi veebikeskkonna Zoom või Microsoft Teams. Koolitus toimub hübriidformaadis kahe samaaegse kanaliga ning sisaldab loengulist osa, demonstratsioone, individuaalseid harjutusi ja paari- ning gruppitöö vorme (kohapeal laudkondades, veebis Breakout Rooms).

Koolituse maht on 80 akadeemilist tundi (10 päeva × 8 ak.t.) sh ca 55 ak.t. praktilisi harjutusi koolituskeskkonnas. Teooria ja praktika suhe on 30–40% / 60–70%. Iga päev järgib struktuuri: 4 õppeplokki ca 2 ak.t., mis sisaldavad vahepealseid kohvi- ja lõunapause.

Hindamismeetod: Õpiväljundite saavutamist hinnatakse läbi koolituse jooksul tagasisidestatud praktiliste harjutuste (SOP-id, päringute struktureerimine, Copiloti ja Gemini analüüsiharjutused, kohandatud agendi loomine, vaibkoodimine, Make.com stsenaarium) ning lõpuprojekti koostamise ja esitlemise.

Hinnatakse kahel skaalal: õpitud oskuste tehniline rakendus ja oskuste ülekantavus reaalsesse töökonteksti.

Just see kaheosaline fookus tagab, et koolitus ei jää pelgalt tööriistade tutvustuseks, vaid annab reaalselt rakendatavad oskused.

Hindamiskriteerium: Koolitus loetakse edukalt läbituks, kui osaleja esitleb lõpuprojektina terviklahendust, mis sisaldab vähemalt viit SOP-i (standardset tööjuhist) oma tööprotsesside kohta, isiklikku AI tegevusplaani ning vähemalt üht töötavat lahendust — rakendust, automatsiooni või kohandatud AI-agenti.

Need konkreetsed väljundid tagavad, et osaleja lahkub koolituselt käegakatsutavate tulemustega, mida ta saab kohe oma töös kasutada.

Koolituse lõpetamine: Koolituse lõpetaja saab tunnistuse, kui ta osaleb vähemalt 75% koolituspäevadest (kas kohapeal või veebis) ja sooritab hindamiskriteeriumites kirjeldatud lõpuprojekti.

Osalejatele, kes õpiväljundeid saavutanud ei ole, väljastatakse soovi korral tõend koolitusel osalemise kohta.

Hind sisaldab: Hind sisaldab osalejatele vajalikke Microsoft 365 Copilot testkontosid ja tasulisi litsentse ning koolitusmaterjale.

Kohvipause koolituskeskuses ja ühist lõunat (klassis osalejad).

Õppekavarühm: 0611 Arvutikasutus.

Lektori LinkedIn

Kliendid kiidavad:

Koolitus oli väga sisukas ja intensiivne. Koolitaja teadmised AI valdkonnast muljetavaldavad, kogu koolituse protsess kulges väga ladusalt ja tempokalt. Koolitaja valdas teemat, aga kõige olulisem, et ta oskas oma teadmisi jagada nii, et ka täielik AI-võhik hakkas üht-teist taipama ning ühtlasi tekitas soovi edasi õppida ja omal käel õpitud rakendada. Korralduse osas samuti maksimumhinded”

“Väga hea koolitus algajale, andis hästi palju julgust juurde”

“Tänan väga professionaalse ja hästi üles ehitatud koolituse eest. Kursus oli äärmiselt ülevaatlik ning hoidis fookust olulisel. Suurimaks väärtuseks olid elulised ja praktilised näited, mis aitasid materjali kiiresti ja loogiliselt omandada. Saadud infol on selge praktiline väärtus.”

 

Advanced Certified Scrum Product Owner (A-CSPO)

As a Certified Scrum Product Owner® (CSPO®), you’ve been taught the Scrum terminology, ceremonies, and principles that enable you to fulfill the role of Product Owner on a Scrum team. You’re focused on maximizing business value and prioritization, and understand how to do the best possible job to satisfy key stakeholders. One of your priorities should be your own success! Becoming Agile is a lifelong journey and incorporating Scrum values and Agile principles into your world of work takes diligence, patience, and a commitment to continuous improvement.

To further enhance your knowledge and skills, the next step is achieving an Advanced Certified Scrum Product Owner™ (A-CSPO™) certification from Scrum Alliance®. This advanced offering is ideal for a Certified Scrum Product Owner who already has one year of experience working as a Product Owner on a Scrum team.

As a Product Owner, you know there are rarely enough hours in the day to do what really matters — building really great products for your customers and end users. With our new role-specific educational program, you’ll learn specific tools and techniques so you can truly deliver the business value that matters. You’ll gain new skills and deepen your knowledge in these areas, and most importantly, you’ll learn how to say “yes” to your career by saying “no.”

Who should take the course?

This course if for Certified Scrum Product Owners (CSPO) who are looking for the next level of growth.

  • Managers who want to help your organization build fantastic products
  • Product management and portfolio management professionals
  • Project management professionals
  • Business stakeholders
  • UX and CX practitioners, and business analysts
  • Product development team members
  • Product Owners, Scrum Masters, and agile coaches

The Advanced Certified Scrum Product Owner (A-CSPO) workshop requires previous Scrum Product Owner knowledge and experience. All attendees must have the Certified Scrum Product Owner certification (CSPO) and with some practice prior to this workshop.

Course Content

  • Product Essentials
    • Product basics
    • Product life cycle concept and corrsponding strategy
  • Empathizing Customers and Users
    • Perform customer research
    • Interview and tips for insightful interview
  • Advanced Product Assumption Validation
    • Cognitive biases and their impacts to product
    • Hypothesis Driven Development (HDD)
    • Compare different HDD approaches
    • Incorporating HdD into Scrum framework
    • Develop HDD and design validation plans
  • Advanced Purpose and Strategy
    • Developing product vision and strategies
    • Advanced roadmapping and its development
    • Advanced product planning and forecasting
    • Release planning
  • Advanced Product Backlog Management
    • Model and measure value for product
    • Advanced Product Backlog Ordering
    • Linking Product Backlog Ordering to product Strategy
    • Enhancement of slicing user story techniques
  • Product Owner Core Competencies
    • Skills, capabilities and practices of a Product Owner
    • Mindset of a Product Owner
      • Maximizing outcome and minimizing output
    • Facilitation skills of a Product Owner
    • Advanced stakeholder collaboration
      • Identify stakeholders and key stakeholder groups
      • Stakeholder management techniques
      • Collaboration methods and decision making with stakeholders
    • Advanced Development Team collaboration
      • Define technical debts
      • Technical practices to help improve quality and ways of working
      • Practice value maximization per sprint
    • Collaboration with multiple development
      • Recognize scaling manifestos
      • List scaling frameworks
      • Working with dependencies
  • Next steps for product owners

Õppekavarühm: 0613 Tarkvara ja rakenduste arendus ning analüüs.

Lecturer’s LinkedIn

Advanced Certified Scrum Product Owner (A-CSPO)

As a Certified Scrum Product Owner® (CSPO®), you’ve been taught the Scrum terminology, ceremonies, and principles that enable you to fulfill the role of Product Owner on a Scrum team. You’re focused on maximizing business value and prioritization, and understand how to do the best possible job to satisfy key stakeholders. One of your priorities should be your own success! Becoming Agile is a lifelong journey and incorporating Scrum values and Agile principles into your world of work takes diligence, patience, and a commitment to continuous improvement.

To further enhance your knowledge and skills, the next step is achieving an Advanced Certified Scrum Product Owner™ (A-CSPO™) certification from Scrum Alliance®. This advanced offering is ideal for a Certified Scrum Product Owner who already has one year of experience working as a Product Owner on a Scrum team.

As a Product Owner, you know there are rarely enough hours in the day to do what really matters — building really great products for your customers and end users. With our new role-specific educational program, you’ll learn specific tools and techniques so you can truly deliver the business value that matters. You’ll gain new skills and deepen your knowledge in these areas, and most importantly, you’ll learn how to say “yes” to your career by saying “no.”

Who should take the course?

This course if for Certified Scrum Product Owners (CSPO) who are looking for the next level of growth.

  • Managers who want to help your organization build fantastic products
  • Product management and portfolio management professionals
  • Project management professionals
  • Business stakeholders
  • UX and CX practitioners, and business analysts
  • Product development team members
  • Product Owners, Scrum Masters, and agile coaches

The Advanced Certified Scrum Product Owner (A-CSPO) workshop requires previous Scrum Product Owner knowledge and experience. All attendees must have the Certified Scrum Product Owner certification (CSPO) and with some practice prior to this workshop.

Course Content

  • Product Essentials
    • Product basics
    • Product life cycle concept and corrsponding strategy
  • Empathizing Customers and Users
    • Perform customer research
    • Interview and tips for insightful interview
  • Advanced Product Assumption Validation
    • Cognitive biases and their impacts to product
    • Hypothesis Driven Development (HDD)
    • Compare different HDD approaches
    • Incorporating HdD into Scrum framework
    • Develop HDD and design validation plans
  • Advanced Purpose and Strategy
    • Developing product vision and strategies
    • Advanced roadmapping and its development
    • Advanced product planning and forecasting
    • Release planning
  • Advanced Product Backlog Management
    • Model and measure value for product
    • Advanced Product Backlog Ordering
    • Linking Product Backlog Ordering to product Strategy
    • Enhancement of slicing user story techniques
  • Product Owner Core Competencies
    • Skills, capabilities and practices of a Product Owner
    • Mindset of a Product Owner
      • Maximizing outcome and minimizing output
    • Facilitation skills of a Product Owner
    • Advanced stakeholder collaboration
      • Identify stakeholders and key stakeholder groups
      • Stakeholder management techniques
      • Collaboration methods and decision making with stakeholders
    • Advanced Development Team collaboration
      • Define technical debts
      • Technical practices to help improve quality and ways of working
      • Practice value maximization per sprint
    • Collaboration with multiple development
      • Recognize scaling manifestos
      • List scaling frameworks
      • Working with dependencies
  • Next steps for product owners

Õppekavarühm: 0613 Tarkvara ja rakenduste arendus ning analüüs.

Lecturer’s LinkedIn

Certified Scrum Product Owner (CSPO)

Product owners have a unique and demanding role on agile teams.

A product owner decides what the team will create next in order to deliver more value to the customer. In a Certified Scrum Product Owner (CSPO®) class, you’ll learn the framework, principles, and values that make scrum work, plus key skills and tools you need to be effective.

You will discover how to juggle multiple stakeholders’ needs, get hands-on practice creating a product vision, and learn new ways to get to know your customers so that you can choose the right next piece of value to bring to market for them.

What are the benefits of a Scrum Product Owner certification?

  • By earning a Certified ScrumMaster® certification you:
  • Learn the foundation of Scrum and the scope of the Certified Scrum Product Owner’s role from the best minds in Scrum
  • Demonstrate to employers and peers your attainment of core Scrum knowledge
  • Expand your career opportunities by staying relevant and marketable across all industry sectors adopting Agile practices
  • Engage with a community of recognized Scrum experts who are committed to continuous improvement

As a CSPO, you will be able to fulfill the role of Product Owner on a Scrum team. You will also have access to a 2-year membership with Scrum Alliance. Through this membership you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources. In addition, CSPOs can use a specially designed logo to highlight their credentials.

Who should take the course?

Anyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class. CSPOs decide what the team will create, ordering the work to ensure that the most valuable, impactful products reach customers at a regular cadence.

The training will be beneficial to:

  • Product owners or product owner candidates;
  • Product and portfolio managers;
  • Business representatives;
  • Business experts;
  • Executives, managers, support staff who are interested in improving product development through an in-depth hands-on workshop

Course Content

  • Understanding Customers and Users
    • Why product discovery
    • Segmenting customers and users
    • Creating a shared understanding of customer needs
    • Prioritizing conflicting customers’ needs
    • Persona concepts and application
  • Validating Product Assumptions
    • How to validate within Scrum Framework
    • Validation methods and selection
  • Product Purpose and Strategy
    • Create and describe Product Vision
    • Product Strategy
    • Roadmap and Release planning
  • Prioritization
    • Define and measure value for products
    • Models and techniques for prioritizing product features
  • Product Backlog and Product Goal
    • Product backlog and its characteristics
    • Product Backlog Item (PBI) and its characteristics
    • User Stories
    • Product Backlog Refinement – a powerful vehicle
      • when, why and how
      • Methods for slicing larger needs into smaller product backlog items
  • Scrum Framework Introduction
    • Scrum framework overview
    • How to benefit from Scrum framework to build a fantastic product
    • Agile estimation and release planning
  • Summary of Product Ownership
    • Core competencies of a product owner
    • Key benefits of Product Ownership
    • Differentiating outcome and output
    • Collaboration with stakeholders
    • Collaboration with developers
    • Working with multiple Scrum teams
  • Next steps to be a great Product Owner

Õppekavarühm: 0613 Tarkvara ja rakenduste arendus ning analüüs.

Lecturer’s LinkedIn

Certified Scrum Product Owner (CSPO)

Product owners have a unique and demanding role on agile teams.

A product owner decides what the team will create next in order to deliver more value to the customer. In a Certified Scrum Product Owner (CSPO®) class, you’ll learn the framework, principles, and values that make scrum work, plus key skills and tools you need to be effective.

You will discover how to juggle multiple stakeholders’ needs, get hands-on practice creating a product vision, and learn new ways to get to know your customers so that you can choose the right next piece of value to bring to market for them.

What are the benefits of a Scrum Product Owner certification?

  • By earning a Certified ScrumMaster® certification you:
  • Learn the foundation of Scrum and the scope of the Certified Scrum Product Owner’s role from the best minds in Scrum
  • Demonstrate to employers and peers your attainment of core Scrum knowledge
  • Expand your career opportunities by staying relevant and marketable across all industry sectors adopting Agile practices
  • Engage with a community of recognized Scrum experts who are committed to continuous improvement

As a CSPO, you will be able to fulfill the role of Product Owner on a Scrum team. You will also have access to a 2-year membership with Scrum Alliance. Through this membership you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources. In addition, CSPOs can use a specially designed logo to highlight their credentials.

Who should take the course?

Anyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class. CSPOs decide what the team will create, ordering the work to ensure that the most valuable, impactful products reach customers at a regular cadence.

The training will be beneficial to:

  • Product owners or product owner candidates;
  • Product and portfolio managers;
  • Business representatives;
  • Business experts;
  • Executives, managers, support staff who are interested in improving product development through an in-depth hands-on workshop

Course Content

  • Understanding Customers and Users
    • Why product discovery
    • Segmenting customers and users
    • Creating a shared understanding of customer needs
    • Prioritizing conflicting customers’ needs
    • Persona concepts and application
  • Validating Product Assumptions
    • How to validate within Scrum Framework
    • Validation methods and selection
  • Product Purpose and Strategy
    • Create and describe Product Vision
    • Product Strategy
    • Roadmap and Release planning
  • Prioritization
    • Define and measure value for products
    • Models and techniques for prioritizing product features
  • Product Backlog and Product Goal
    • Product backlog and its characteristics
    • Product Backlog Item (PBI) and its characteristics
    • User Stories
    • Product Backlog Refinement – a powerful vehicle
      • when, why and how
      • Methods for slicing larger needs into smaller product backlog items
  • Scrum Framework Introduction
    • Scrum framework overview
    • How to benefit from Scrum framework to build a fantastic product
    • Agile estimation and release planning
  • Summary of Product Ownership
    • Core competencies of a product owner
    • Key benefits of Product Ownership
    • Differentiating outcome and output
    • Collaboration with stakeholders
    • Collaboration with developers
    • Working with multiple Scrum teams
  • Next steps to be a great Product Owner

Õppekavarühm: 0613 Tarkvara ja rakenduste arendus ning analüüs.

Lecturer’s LinkedIn

Certified Scrum Product Owner (CSPO)

Product owners have a unique and demanding role on agile teams.

A product owner decides what the team will create next in order to deliver more value to the customer. In a Certified Scrum Product Owner (CSPO®) class, you’ll learn the framework, principles, and values that make scrum work, plus key skills and tools you need to be effective.

You will discover how to juggle multiple stakeholders’ needs, get hands-on practice creating a product vision, and learn new ways to get to know your customers so that you can choose the right next piece of value to bring to market for them.

What are the benefits of a Scrum Product Owner certification?

  • By earning a Certified ScrumMaster® certification you:
  • Learn the foundation of Scrum and the scope of the Certified Scrum Product Owner’s role from the best minds in Scrum
  • Demonstrate to employers and peers your attainment of core Scrum knowledge
  • Expand your career opportunities by staying relevant and marketable across all industry sectors adopting Agile practices
  • Engage with a community of recognized Scrum experts who are committed to continuous improvement

As a CSPO, you will be able to fulfill the role of Product Owner on a Scrum team. You will also have access to a 2-year membership with Scrum Alliance. Through this membership you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources. In addition, CSPOs can use a specially designed logo to highlight their credentials.

Who should take the course?

Anyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class. CSPOs decide what the team will create, ordering the work to ensure that the most valuable, impactful products reach customers at a regular cadence.

The training will be beneficial to:

  • Product owners or product owner candidates;
  • Product and portfolio managers;
  • Business representatives;
  • Business experts;
  • Executives, managers, support staff who are interested in improving product development through an in-depth hands-on workshop

Course Content

  • Understanding Customers and Users
    • Why product discovery
    • Segmenting customers and users
    • Creating a shared understanding of customer needs
    • Prioritizing conflicting customers’ needs
    • Persona concepts and application
  • Validating Product Assumptions
    • How to validate within Scrum Framework
    • Validation methods and selection
  • Product Purpose and Strategy
    • Create and describe Product Vision
    • Product Strategy
    • Roadmap and Release planning
  • Prioritization
    • Define and measure value for products
    • Models and techniques for prioritizing product features
  • Product Backlog and Product Goal
    • Product backlog and its characteristics
    • Product Backlog Item (PBI) and its characteristics
    • User Stories
    • Product Backlog Refinement – a powerful vehicle
      • when, why and how
      • Methods for slicing larger needs into smaller product backlog items
  • Scrum Framework Introduction
    • Scrum framework overview
    • How to benefit from Scrum framework to build a fantastic product
    • Agile estimation and release planning
  • Summary of Product Ownership
    • Core competencies of a product owner
    • Key benefits of Product Ownership
    • Differentiating outcome and output
    • Collaboration with stakeholders
    • Collaboration with developers
    • Working with multiple Scrum teams
  • Next steps to be a great Product Owner

Õppekavarühm: 0613 Tarkvara ja rakenduste arendus ning analüüs.

Lecturer’s LinkedIn

Advanced Certified Scrum Master (A-CSM)

As a Certified ScrumMaster® (CSM®), you’ve been introduced to Scrum values, practices, and applications. You now have experienced also some successes and faced certain challenges working with Scrum at work. You probably also have felt the needs of advancing your skills and learning more practices to better support you teams, and your organization.

To further enhance your knowledge and skills, the next step is achieving an Advanced Certified ScrumMaster™ (A-CSM™) certification from Scrum Alliance®. Our advanced offering is ideal for a Certified ScrumMaster who has one or more years of work experience in that role.

Who should take this course?

This course is for:

  • Certified ScrumMasters (CSM) who are looking to advance their agile coaching skills
  • ScrumMasters who have Scrum experience for over one year
  • ScrumMasters who understand real challenges working with Scrum
  • People in supporting roles who want to better support their teams
  • Individuals who want to develop themselves on the path of Agile Coach

The Advanced Certified ScrumMaster workshop requires previous Scrum knowledge and experience. All attendees must have the Certified ScrumMaster certification (CSM) and with practice prior to the Advanced Certified ScrumMaster (A-CSM) workshop.

What are the benefits of an Advanced Certified ScrumMaster® certification?

  • Build on your foundational knowledge with enhanced implementation skills
  • Distinguish yourself in the global marketplace
  • Stand out in your industry as an advanced member of the globally recognized Scrum Alliance community
  • Show advanced value to your employer (or potential employer) as a highly trained Agile professional

Course Content

  • Coaching Concepts
    • Coaching stances
    • Key coaching skills and their application
    • Tactics of coaching at the individual, Scrum Team and organization level
    • Agile coaching
  • Agile Facilitation
    • Divergent and Convergent Thinking
    • Facilitation techniques to navigate through Groan Zone and Divergent and Convergent phases
    • Decision making
  • A deeper dive into Lean, Agile, Scrum and Kanban
    • Flow efficiency
    • Further enhancement of Scrum
    • Kanban in a nutshell for organization improvement
  • Services to developers
    • Self-Organization and Team Dynamics
    • Key attributes of effective teams
    • Coaching for high performing teams
    • Agile engineering practices
  • Services to Product Owner
    • The services around Product Vision and Strategy
    • The mindset and tools for a fantastic product
    • Tools to bring customer needs into Product Backlog
    • Product Backlog Refinement tactics
    • The collaboration and its enhancement with Development Team
  • Services to Organization
    • Impediment Removal and its tactics & strategies
    • Leadership team coaching
    • Agile scaling approaches and principles
    • Introducing new ideas
    • Tactics for organizational improvements
  • Personal Development
    • Coaching practices for personal growth actions
    • Pivotal conversation
    • The art of giving feedback
    • How to work with conflicts
    • ScrumMaster as Servant Leader

Õppekavarühm: 0613 Tarkvara ja rakenduste arendus ning analüüs.

Lecturer’s LinkedIn

Advanced Certified Scrum Master (A-CSM)

As a Certified ScrumMaster® (CSM®), you’ve been introduced to Scrum values, practices, and applications. You now have experienced also some successes and faced certain challenges working with Scrum at work. You probably also have felt the needs of advancing your skills and learning more practices to better support you teams, and your organization.

To further enhance your knowledge and skills, the next step is achieving an Advanced Certified ScrumMaster™ (A-CSM™) certification from Scrum Alliance®. Our advanced offering is ideal for a Certified ScrumMaster who has one or more years of work experience in that role.

Who should take this course?

This course is for:

  • Certified ScrumMasters (CSM) who are looking to advance their agile coaching skills
  • ScrumMasters who have Scrum experience for over one year
  • ScrumMasters who understand real challenges working with Scrum
  • People in supporting roles who want to better support their teams
  • Individuals who want to develop themselves on the path of Agile Coach

The Advanced Certified ScrumMaster workshop requires previous Scrum knowledge and experience. All attendees must have the Certified ScrumMaster certification (CSM) and with practice prior to the Advanced Certified ScrumMaster (A-CSM) workshop.

What are the benefits of an Advanced Certified ScrumMaster® certification?

  • Build on your foundational knowledge with enhanced implementation skills
  • Distinguish yourself in the global marketplace
  • Stand out in your industry as an advanced member of the globally recognized Scrum Alliance community
  • Show advanced value to your employer (or potential employer) as a highly trained Agile professional

Course Content

  • Coaching Concepts
    • Coaching stances
    • Key coaching skills and their application
    • Tactics of coaching at the individual, Scrum Team and organization level
    • Agile coaching
  • Agile Facilitation
    • Divergent and Convergent Thinking
    • Facilitation techniques to navigate through Groan Zone and Divergent and Convergent phases
    • Decision making
  • A deeper dive into Lean, Agile, Scrum and Kanban
    • Flow efficiency
    • Further enhancement of Scrum
    • Kanban in a nutshell for organization improvement
  • Services to developers
    • Self-Organization and Team Dynamics
    • Key attributes of effective teams
    • Coaching for high performing teams
    • Agile engineering practices
  • Services to Product Owner
    • The services around Product Vision and Strategy
    • The mindset and tools for a fantastic product
    • Tools to bring customer needs into Product Backlog
    • Product Backlog Refinement tactics
    • The collaboration and its enhancement with Development Team
  • Services to Organization
    • Impediment Removal and its tactics & strategies
    • Leadership team coaching
    • Agile scaling approaches and principles
    • Introducing new ideas
    • Tactics for organizational improvements
  • Personal Development
    • Coaching practices for personal growth actions
    • Pivotal conversation
    • The art of giving feedback
    • How to work with conflicts
    • ScrumMaster as Servant Leader

Õppekavarühm: 0613 Tarkvara ja rakenduste arendus ning analüüs.

Lecturer’s LinkedIn

Advanced Certified Scrum Master (A-CSM)

As a Certified ScrumMaster® (CSM®), you’ve been introduced to Scrum values, practices, and applications. You now have experienced also some successes and faced certain challenges working with Scrum at work. You probably also have felt the needs of advancing your skills and learning more practices to better support you teams, and your organization.

To further enhance your knowledge and skills, the next step is achieving an Advanced Certified ScrumMaster™ (A-CSM™) certification from Scrum Alliance®. Our advanced offering is ideal for a Certified ScrumMaster who has one or more years of work experience in that role.

Who should take this course?

This course is for:

  • Certified ScrumMasters (CSM) who are looking to advance their agile coaching skills
  • ScrumMasters who have Scrum experience for over one year
  • ScrumMasters who understand real challenges working with Scrum
  • People in supporting roles who want to better support their teams
  • Individuals who want to develop themselves on the path of Agile Coach

The Advanced Certified ScrumMaster workshop requires previous Scrum knowledge and experience. All attendees must have the Certified ScrumMaster certification (CSM) and with practice prior to the Advanced Certified ScrumMaster (A-CSM) workshop.

What are the benefits of an Advanced Certified ScrumMaster® certification?

  • Build on your foundational knowledge with enhanced implementation skills
  • Distinguish yourself in the global marketplace
  • Stand out in your industry as an advanced member of the globally recognized Scrum Alliance community
  • Show advanced value to your employer (or potential employer) as a highly trained Agile professional

Course Content

  • Coaching Concepts
    • Coaching stances
    • Key coaching skills and their application
    • Tactics of coaching at the individual, Scrum Team and organization level
    • Agile coaching
  • Agile Facilitation
    • Divergent and Convergent Thinking
    • Facilitation techniques to navigate through Groan Zone and Divergent and Convergent phases
    • Decision making
  • A deeper dive into Lean, Agile, Scrum and Kanban
    • Flow efficiency
    • Further enhancement of Scrum
    • Kanban in a nutshell for organization improvement
  • Services to developers
    • Self-Organization and Team Dynamics
    • Key attributes of effective teams
    • Coaching for high performing teams
    • Agile engineering practices
  • Services to Product Owner
    • The services around Product Vision and Strategy
    • The mindset and tools for a fantastic product
    • Tools to bring customer needs into Product Backlog
    • Product Backlog Refinement tactics
    • The collaboration and its enhancement with Development Team
  • Services to Organization
    • Impediment Removal and its tactics & strategies
    • Leadership team coaching
    • Agile scaling approaches and principles
    • Introducing new ideas
    • Tactics for organizational improvements
  • Personal Development
    • Coaching practices for personal growth actions
    • Pivotal conversation
    • The art of giving feedback
    • How to work with conflicts
    • ScrumMaster as Servant Leader

Õppekavarühm: 0613 Tarkvara ja rakenduste arendus ning analüüs.

Lecturer’s LinkedIn

Certified Scrum Master Course (CSM)

If you’re ready to grow more agile with Scrum, our Certified ScrumMaster® (CSM®) course is designed for you. You’ll learn the Scrum framework and gain an understanding of team accountabilities, events, and artifacts as well as how to guide your team to apply Scrum.

Considered the gold standard of certification, the Scrum Alliance CSM course is an interactive and engaging learning experience. Taught by our passionate trainers with rich hands-on experience from the coaching trenches, our CSM class is an excellent learning opportunity to help students start and boost their learning journey towards Agile and Scrum.

Whether you want to serve as a ScrumMaster, are adopting Scrum, or just need the tools to be more agile, our Certified ScrumMaster® (CSM®) course is the right place to start. You’ll gain a solid understanding of Scrum and learn practical ways to apply it on your team and throughout your organization.

Our CSM workshop gives you hands-on skills that you can immediately apply in the real world and expand your career opportunities. Once you complete the course, you will have everything you need and more, to take and pass the CSM exam.

Scrum is applicable across industries and potentially cross-functional teams, so in addition to product development professionals, marketers, data scientists, HR representatives, and other professionals looking for a better way to solve complex problems are encouraged to attend.

Who should take the course?

Scrum is applicable across industries and potentially cross-functional teams, so in addition to product development professionals, marketers, data scientists, HR representatives, and other professionals looking for a better way to solve complex problems are encouraged to attend.

The training will be beneficial to:

  • ScrumMasters or ScrumMaster candidates
  • Developers, testers, analysts, designers, and all members of product development teams
  • Managers, support staff who want to understand Scrum framework and ScrumMaster role through an in-depth hands-on workshop
  • Anybody who wants to build an in-depth introduction on Agile and Scrum.

Course Content

  • What exactly is Agile?
    • Agile value. principles and mindset
    • Relationship between Agile and Scrum
  • Product Backlog
    • Product goal
    • Product backlog and its characteristics
    • Product backlog item (PBI) and its characteristics
    • User Story concept and writing exercises
    • Product Backlog refinement: a powerful vehicle for interactive and incremental development
  • Scrum Framework Overview
    • Three accountabilities in Scrum
    • Great anatomy of great ScrumMaster, Product Owner and Scrum Team
    • Scrum events in a nutshell
      • Everything in a Sprint
      • Sprint Planning: set the goal for the sprint
        • Sprint backlog and its characteristics
        • Sprint goal
      • Daily Scrum to inspect and adapt
      • The Sprint Review: valuable feedback and collaboration with stakeholders
      • Sprint Retrospective for continuous improvements
    • Different scenarios during the sprint
  • Increment and its characteristics
    • Definition of Done (DoD)
  • Experience Scrum framework
    • Using Scrum framework to build our in-class product
  • Agile estimation and release planning
  • Working with multiple teams
  • ScrumMaster’s competence
    • Services to Product Owner, Development Team and Organization
    • Introduction to Agile facilitation and Agile coaching
  • Next steps to be a great ScrumMaster

What are the benefits of a Certified ScrumMaster® certification?

By earning a Certified ScrumMaster® certification you:

  • Expand your career opportunities by staying relevant and marketable across all industry sectors adopting Agile practices
  • Demonstrate to employers and peers your attainment of core Scrum knowledge
  • Learn the foundation of Scrum and the scope of the Certified ScrumMaster’s role from the best minds in Scrum
  • Engage with a community of recognized Scrum experts who are committed to continuous improvement

As a CSM, you will be able to excel at work as a ScrumMaster or a Scrum team member. Through the certification workshop, you will gain an in-depth understanding of the Scrum framework, including roles, activities, and artifacts, and experience Scrum framework during the workshop.

With your CSM certification, you will also have access to a 2-year membership with Scrum Alliance. Through this membership you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources. In addition, CSMs can use a specially designed logo to highlight their credentials.

About the exam

Upon completion of the CSM workshop, you can take the online exam at any time at any location convenient to you, as long as there is a good internet connection. Once you start the exam, you have 60 minutes to complete 50 questions which are multiple choice questions. You will know the result immediately, and you need to have more than 37 questions answered correctly.

If for any reasons that you didn’t pass the exam, you are most invited to reach out to us to schedule an individual session or a re-take of CSM workshop, free of charge. Though, we have not had students who need to use this option yet. But it is always an option available if needed. There are two free attempts with the CSM workshop you take with us.

Õppekavarühm: 0613 Tarkvara ja rakenduste arendus ning analüüs.

Lecturer’s LinkedIn