Services

Practical learning solutions for digital skills, organisational capability and transformation

BCS Digital Skills Academy designs and delivers training, consulting and capability-building services for organisations that want to develop the skills needed in a digital society.

Our work ranges from practical ICT training and digital skills assessment to large-scale learning programmes, digital skills strategies, study visits, certification and tailored development projects. We support companies, public sector organisations, education and training institutions, professional learners and development programmes.

We combine more than three decades of training experience with practical knowledge of digital transformation, adult learning, ICT competence development and organisational change.

Tailored training programmes and learning projects

We design and deliver training programmes for organisations that need practical digital skills, ICT competence or support during technological and organisational change.

Our programmes may cover everyday digital tools, office software, collaboration platforms, IT systems, data skills, cybersecurity awareness, AI-related learning, ICT specialist skills, management topics related to technology and other organisation-specific needs.

Depending on the objective, a programme may include needs analysis, curriculum design, learning materials, online learning, classroom or virtual training, practical assignments, mentoring, group work, assessment and evaluation.

This service is relevant both for focused in-house training and for larger development programmes aimed at employment growth, organisational transformation or professional upskilling.

For whom

• Companies and public sector organisations

• Teams adopting new digital tools or systems

• Employees who need stronger practical digital skills

• Specialists and managers working with technology-related change

• Development programmes and education partners

What makes our approach different

We do not start from a ready-made course catalogue. We clarify the objective, audience, expected outcomes and practical constraints, then design a learning solution that fits. Our experience in both training delivery and project management allows us to support the full process from idea to implementation.

Digital skills strategies and development roadmaps

We support organisations and institutions in designing structured approaches to digital skills development.

A digital skills development roadmap may include mapping current needs, defining target groups, identifying competence gaps, designing training pathways, planning implementation and creating a sustainable model for future skills development.

This service is especially relevant when digital skills development needs to happen at organisational, sectoral or national level.

For whom

• Public sector institutions

• Skills development agencies

• Education and training organisations

• Development programmes

• Organisations planning long-term digital capability building

What makes our approach different

We look at digital skills as a system, not as a collection of isolated courses. Our approach connects strategy, target groups, learning design and implementation, so that training leads to practical capability development.

Advisory, consultancy and implementation support

BCS Digital Skills Academy provides advisory and consultancy support in areas related to digital skills development, digital transformation and organisational capability.

This may include expert advice, project design and planning, implementation support, digital maturity discussions, training system design, competence profile development and support for institutions developing their own training capacity.

For whom

• Public sector leaders and institutions

• Organisations developing digital transformation initiatives

• Training institutions and skills development organisations

• Development partners and project teams

What makes our approach different

We are not only advisors. We design and deliver training programmes ourselves, which means our recommendations are grounded in real implementation experience. We understand what works in practice, what usually fails and what kind of support learners and organisations need.

Study visits and knowledge exchange

We organise study visits and knowledge exchange formats for groups interested in Estonia’s experience in digital society, ICT education, digital skills development, e-governance and organisational digital capability.

A study visit may include expert presentations, institutional meetings, facilitated discussions, practical examples and reflection sessions. The aim is to help participants understand the systems, decisions, skills and cooperation behind digital development.

For whom

• Government delegations

• Education and training institutions

• Public sector organisations

• Development programmes

• Organisations exploring Estonia’s digital experience

What makes our approach different

We do not present Estonia as a ready-made model to be copied. We help participants understand what is relevant, what depends on context and how lessons learned can be adapted to their own organisation or country.

Certification and professional examinations

BCS Digital Skills Academy provides certification and examination services through recognised international certification frameworks.

We are a Pearson VUE and ICDL examination centre, supporting learners and professionals who need to validate their digital, ICT or professional competence through formal certification.

For whom

• ICT professionals

• Adult learners

• Employers supporting employee certification

• Organisations requiring formal competence validation

Training facilities, technical equipment and online learning rooms

We provide training rooms, computer classrooms, laptops and technical equipment for training sessions, seminars, meetings, presentations and similar events.

We also support the delivery of web-based or e-learning formats by providing suitable rooms and technical conditions for online learning and virtual training.

For whom

• Training providers
• Companies and public sector organisations
• Project teams
• Workshop organisers

What makes our approach different

Our facilities are designed for learning. We understand the technical and practical requirements of training delivery, whether the format is classroom-based, blended or online.